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Support

We're here to help you get the most out of Ruby

Email Support

For general inquiries, technical support, or feedback:

support@utk.ai

Response Time

We typically respond within 24-48 hours during business days. Ruby Pro subscribers receive priority support.

Frequently Asked Questions

How do I use voice commands?

Tap the microphone button or say "Hey Ruby" to activate voice input. Speak naturally and Ruby will understand your request and take action.

What apps can Ruby control?

Ruby can open and interact with 40+ popular apps including Messages, Spotify, Instagram, YouTube, Uber, DoorDash, and many more. Just ask Ruby to open any app or perform an action.

How do I subscribe to Ruby Pro?

Go to Settings in the app and tap "Upgrade to Pro". You can choose between monthly or yearly subscription options. All payments are processed securely through the App Store.

How do I cancel my subscription?

To cancel your Ruby Pro subscription, go to Settings > Apple ID > Subscriptions on your iPhone, find Ruby, and tap "Cancel Subscription". You'll retain access until the end of your billing period.

Is my data secure?

Yes. We use industry-standard encryption to protect your data. Voice commands are processed in real-time and not permanently stored. Read our Privacy Policy for more details.

Why isn't a specific action working?

Some actions require the target app to be installed on your device. Make sure the app is installed and up to date. If problems persist, try reinstalling Ruby or contact support.

How do I delete my conversation history?

Open the conversation history drawer by tapping the menu icon, then swipe left on any conversation to delete it. To delete all history, go to Settings > Privacy > Clear All Data.

Can Ruby work offline?

Ruby requires an internet connection for AI-powered conversations. However, some basic device actions may work offline once configured.

Report a Bug

Found a bug or issue? Please email us at support@utk.ai with:

Feature Requests

Have an idea for a new feature? We'd love to hear it! Send your suggestions to support@utk.ai with "Feature Request" in the subject line.